Shipping / Customs Advices
1. DHL / FedEx Express:
DHL takes 3-7 working days to most of countries, door to door.
FedEx takes 5-10 working days to most of countries.
Buyer should pay Customs fees (Duty, VAT and others) when the parcel is arrived at the Customs. We aren’t responsible for it but can do our best to help buyer avoid or reduce the fees. Declaring a lower price like $63.00/piece is the best solution, we do it by default.
If you need us declare true value or need an invoice, please leave a message.
To Germany and Netherlands: It must be declared true value in invoice because of stric clearance.
2. UPS Express:
It is a special shipment but only for European Union and UK (Poland, Hungary, Belgium, Luxembourg, Denmark, the Netherlands, Austria, Finland, Ireland, Portugal, Sweden, the Czech republic, Estonia, Lithuania, Latvia, Romania, Greece, Bulgaria, Slovenia, Slovakia, Croatia, Spain, Italy, France, Germany, United Kingdom).
It will take about 10-15 working days but there is no Customs fees!
It is the best for Russia, Brazil and Ukraine.
Qotom-Q190G4N Quad Core Fanless Mini Computer 4 Ethernet LAN Running Pfsense as a Router Firewall Home Theater Mini PC Desktop
(Mini PC Q190G4N-S07 / S08 have same aluminium metal shell and ports, except height and 2.5″ SATA HDD/SSD.)
1) Barebone System (NO DDR3 RAM / MSATA SSD / 2.5″ SATA HDD / OS)! The parts on pictures are just for reference! Please install these parts, Operating System and software package by yourself after you receive the device.
2) If the product is with RAM and SSD, we pre-install the latest pfSense (Username: admin; Password: pfsense). You also can install OS and software package by yourself. Press F11 key boot from USB Drive, press Delete key enter into BIOS.
3) We can provide Windows drivers download link and motherboard user manual download link.
1. Q190G4N has 2 versions: Q190G4N-S07 only supports MSATA SSD, Q190G4N-S08 can support 1 x MSATA SSD and 1 x 2.5 inch SATA SSD/ HDD. 2. Q190G4N-S07 156 x 127 x 37mm, the height is too thin to install 2.5″ HDD, so it only can support msata SSD.
3. If you aren’t IT expert or unfamiliar with pc installation, please buy RAM at least. If there is NO RAM, please use DDR3L-1333/1600 GHz 1.35V Non-ECC SO-DIMM RAM. This PC DO NOT support DDR3 1.5V RAM.
4. This PC is also incompatible with some 1.35V RAM model likes Crucial etc. Seller is irresponsible and makes no compensation for buyer’s own RAM.
5. WiFi is incompatible with pfSense (only support AP-mode), please reinstall other OS if necessary.
WiFi & 3G / 4G Module
1 x Mini PC
1 x Screws
1 x VESA Mount Bracket
1 x Power Adapter with Cable
2 x Antennas (Only the configuration is included WiFi)
Power Plug Type to Choose
1) Q: What is lead time of the products?
A: Within 2 business days after payment completed. All the mini pcs and accessories have been passed the QC Test before delivery.
2) Q: When can customer expect to receive the package?
A: Delivery time is 3-7 days by DHL, 5-10 days by Fedex-IE, 10-15 days by UPS, 20-30 days by EMS.
3) Q: How long is the warranty period?
A: It is a full one-year warranty.
4) Q: Can customer print their logo on the mini computer and customize logo on boot-screen?
A: Yes, MOQ is 1 piece. It is free for more than 10pcs Mini PC.
5) Q: Is it possible to make the payment thought Paypal or something else if there is some problem to pay in AliExpress?
A: Yes, we accept Paypal, T/T, Western Union as well.
6) Q: What OS do your computers support?
A: Support Windows 7, Windows 8, Windows 10, Linux Ubuntu, pfsense etc.
7) Q: What this Mini PC can do?
A: 1. Suitable for office editor: Word, Excel, PPT;
design work: Photoshop, CAD, CoreIDRAW, etc.
2. Use for online shopping and chatting.
3. Connect to your TV to watch moive and play games.
4. Support 3D games.
8) Q: Where the Mini PC can be used?
A: It can act as a host, applying to home, office, restaurant, bank, supermarket, library, hospital and almost of where need a computer.